This privacy policy is to inform you on how the information collected on this website is used. Kindly read this privacy policy before using our website or submitting any personal information and be aware that by using our website, you are accepting the practices described in this policy. We reserve the right to make changes to this website's policy at any time and will post according changes. Be also aware that privacy practices set forth in this here are for this website only and do not apply for any other linking websites.

Refund/Store Policy

Sweet Pure Honey is our family run farm.  We the beekeepers and business owners make all products in our production house fresh to order. If you are not satisfied with your Sweet Pure Honey purchase, please contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone 306.278.3028 and we will correct your order. We always compensate our clients accordingly, we will make it right!  You may request a replacement within 10 days of the shipping receipt after receiving your product. We hand pack our raw honey once a year during honey flow season in July.  In the event our honey has sold out, you will be compensated with your choice of Sweet Pure Honey products.

Fresh hand poured balms, cosmetics, and soap deliveries in Canada take on average 30 days to arrive. Deliveries to other countries may take longer.

Business days are Monday through Friday, excluding holidays. We select Canada Post shipping method which provides the most economical and speedy delivery. Please note that clients outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

US and international clients placing honey orders will have to pay an extra $20.00 fee for Sweet Pure Honey contractors preparing prior notice paper work and custom forms required to ship honey internationally.

The Public Health Security and Bioterrorism Preparedness and Response Act of 2002 (Bioterrorism Act or BTA), Public Law 107-188, established the requirement that food items, imported for commercial use, be properly reported to the U.S. Food and Drug Administration prior to arrival of those items in the United States.

Privacy Policy

Commitment to Data Security

Your personally identifiable information is kept secure and encrypted during the type of transmission. Only ourselves and trusted workers have access to this information for processing and shipping your order.  Please contact us if you have any questions or concerns about our website's privacy.

Collection of Information

We collect personally identifiable information such as names, postal codes, addresses, emails, and so on, that are voluntarily submitted by our visitors like you. The information you provide and that is collected is used to fulfill your order.

Cookie/Tracking Technology

This website may use cookies and other tracking technologies depending on the features offered. These technologies are useful for gathering information such as browser type and operating system and tracking the number of visitors to our website, in our efforts to better understand how visitors use our website. Cookies are also used to customize the website experience for each visitor.

Distribution of Information

In the event of fraud prevention or investigation, we may be asked to share collected information with governmental agencies or other companies assisting us. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.